United In Style
Returns & Refunds Policy
Effective Date: September 11, 2026
Last Updated: October 5, 2026
We want shopping with United In Style to feel simple and low-risk.
United In Style offers 30-day free returns on eligible merchandise.
If you’re not satisfied with an eligible purchase, you may request a return within 30 days of delivery, and we’ll cover the cost of return shipping.
1. 30-Day Free Returns
Eligible items may be returned within 30 days from the date they are delivered.
Request your return within 30 days of delivery and follow the return instructions below.
- Returned according to the instructions we provide
You will also need your order number so we can locate and process your order.
2. How to Start a Return
To start a return, email:
Please include:
- Your order number
- The item you want to return
- A brief reason for the return
We will respond with return instructions.
When an eligible item needs to be shipped back, United In Style will provide a prepaid return shipping label at no cost to you.
Please use the label and instructions we provide so your return can be properly tracked and processed.
3. Free Return Shipping
There is no return-shipping charge for eligible returns requested within 30 days of delivery.
Free return shipping applies to eligible returns including:
- Wrong size
- Change of mind
- Fit or preference
- Damaged items
- Defective items
- Incorrect items
United In Style will provide the prepaid return label when return shipment is required.
4. Refunds
Once an eligible return has been received and inspected, we will notify you regarding the status of your refund.
Approved refunds will be issued to the original payment method used for the purchase.
United In Style generally processes approved refunds within approximately 5–10 business days after the returned merchandise is received and approved.
Your bank, credit-card company, digital-wallet provider, or other payment provider may require additional time before the refund appears in your account.
There is no return-shipping fee deducted from an eligible free return.
5. Non-Returnable Items
Certain products are not eligible for standard returns.
These generally include:
- Gift cards
- Items clearly identified as Final Sale before purchase
- Free promotional or giveaway merchandise
- Items otherwise identified as non-returnable before purchase where permitted by law
This does not affect rights you may have concerning damaged, defective, incorrect, or materially misrepresented merchandise.
6. Damaged, Defective or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong item, contact us at:
Please include:
- Your order number
- A description of the problem
- Photographs when reasonably helpful
We will review the issue and work with you toward an appropriate solution, which may include:
- Replacement
- Refund
- Other appropriate resolution
If we require the affected item to be returned, United In Style will provide a prepaid return shipping label at no cost to you.
7. Exchanges
United In Style does not currently offer direct exchanges.
If you would like a different:
- Size
- Color
- Design
- Product
you may return the original eligible item through our 30-day free return process and place a new order for the item you want.
This helps avoid delays caused by inventory changing while an exchange is being processed.
8. Order Cancellations
If you need to cancel an order, contact us as soon as possible:
If fulfillment has not begun, we will make reasonable efforts to cancel the order.
Because some United In Style merchandise may be prepared or produced shortly after an order is submitted, we cannot guarantee that an order can be canceled once processing has started.
If the order has already shipped and the merchandise is return-eligible, you may use our 30-day free return process after delivery.
9. Return Abuse or Fraud
United In Style reserves the right to decline a return where there is reasonable evidence of:
- Fraud
- Intentional misuse
- Return-policy abuse
- Merchandise being materially altered after delivery
- Items being returned that were not purchased from United In Style
This provision will not be used to deny legitimate consumer rights.
10. Community Giving
United In Style may independently choose to support charities, nonprofit organizations, community programs, or individuals through company-funded donations or contributions.
These activities are separate from individual customer purchases and returns.
Returning a product does not affect your eligibility for an otherwise valid refund under this policy.
11. Your Consumer Rights
Nothing in this Returns & Refunds Policy is intended to restrict or eliminate any consumer right or remedy that cannot lawfully be waived.
If applicable law provides greater protection than this policy, applicable law will control.
12. Contact Us
Questions about a return, refund, damaged product, or order?
Contact:
United In Style
Roanoke, Virginia
Email: unitedinstyle.org@gmail.com
Website: UnitedInStyle.org
Look Good. Do Good.